Basic setup

Custom Rate Carriers – Allow you to define your own delivery rates like free shipping or flat rates during checkout.

Shipping locations

We'll sync location information from your Shopify Store, and also include the default address. You need to set up your location information in Shopify.

Shipping zones

A shipping zone is a group of countries or regions that have the same shipping rates. For example, if your business has a warehouse in Germany that ships to anywhere in Europe for the same flat rate, then you can create a shipping zone that includes all the European countries and charge that same shipping fee to all your European customers.

Step:

Creat a shipping zone

  1. Go to Shipping rules > Create.

  2. Click Create shipping zone to add a shipping zone you want to ship to.

  3. Enter a name for the shipping zone.

  4. Select the countries and regions that you want to be in the zone.

  5. Click Save.

Edit a zone

  1. Next to the zone that you want to edit, click the ... button.

  2. In the drop-down menu, click Edit zone.

  3. Make any changes, and then click Save.

  4. Click Save.

Delete a zone

  1. Next to the zone that you want to delete, click the ... button.

  2. In the drop-down menu, click Delete.

  3. Confirm and click Delete.

Add rates

Customized rules

Flat shipping rates charge a specific amount for shipping at checkout. You can create flat shipping rates for any order within a shipping zone, or set price according to the gross weight of your product. For example, in a shipping zone for the United States, you could set a flat rate of $10 within a certain weight, and increase $5 for each added weight of 1Kg.

In addition, you can add other conditions. For example, you set the first freight is $20 when your product is greater than 21Kg, and increase $5 for each added weight of 1Kg.

e.g. When your product weighs 25KG, the shipping cost = 20 + (25 - 21)*5 = 40($)

Free shipping rates

A quick and easy way to show a “Free Shipping” option. You just need to set $0 and increase $0 for the rate when you Set up your own rates.

Enter shipping speed

Enter shipping speed. For example, if you estimate your package will arrive in 2-3 business days, you can enter "Arrive in 2-3 business days", or any other description you want to show your customer.

Steps:

  1. Shipping rules > Create shipping zone > Add rate.

  2. Next to the zone that you want to add a rate to, click Add rates.

  3. Enter the Rate name and Arrival time.

  4. Set price for the rate. Optional:

    a. According to weight. For example, you could set a flat rate of $10 within a certain weight, and increase $5 for each added weight of 0.5Kg.

    b. According to quantity. you could set a flat rate of $10 within a package, and increase $5 for each added package.

  5. Done and then click Save.

Note: If you set up price or weight based shipping rates, then you need to define your weight or order value conditions accurately.

Test you rules

Test whether the rules you have created are available. If you are not sure that the rules you have created work or not, you need to do a test for your rules and preview the effects which show on your customers' page.

Steps:

  1. Shipping rules > Test your rules.

  2. Enter the correct delivery address you ship to, which includes country and ZIP/Post code. Weight is required, and then click Add rates.

  3. Rates calculate based on the rules you set up, If you get the shipping method result, your rules are available.

No return

Sometimes carriers have no return shipping rates, please make sure your shipping location and delivery address are correct. Or maybe the carriers don't provide services for the address you want to ship to. If you have any other questions about that, please contact us!

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